Remote Support
Welcome to the XD-IT remote support page.
If one of our engineers has asked you to connect your computer, please choose the option below that matches your support request.
Quick Support
For one-time support sessions where an XD-IT engineer is currently assisting you.
Download and run the support tool, then provide the connection details shown on screen to your engineer
Remote Support Host
For computers that require ongoing remote access support.
This installs the XD-IT remote support service, allowing our engineers to provide support when required.
If you are unsure which option to choose, please contact the XD-IT support team and we will guide you.